Shipping: Purchases will be shipped within 48 hours. For domestic orders, you will be sent a tracking number so you can track it online. Sometimes purchases are shipped the same day, or the next day, but I allow myself 48 hours, just in case. The only exception is if you make an order on a Friday, in which case I would post it on the Monday. Except if I was driving all day, as sometimes happens. In which case it would make sense to post your item on the Tuesday morning when I get back to Sydney as it will not get to you any faster if I drop it in a country town en-route. If that is the case, I will put it in an express post parcel for you. I know sometimes it can be hard to wait, especially if it is the Secret Ceres you are waiting for. For international orders, I will let you know when it has been posted, and you should
allow 10-20 working days for it to arrive to you.
Packaging: All purchases are shipped in discreet packaging. Just like an ordinary package.
Returns: If there is a problem with your product when it arrives, I will replace it immediately. If it is a case of a broken item, you need to send me a photo to firstname.lastname@example.org
Due to the intimate nature of the products I sell, they are not returnable after use.